Right of withdrawal
Withdrawal policy for complete delivery
If you place an order with one or more goods which have similar delivery times we will dispatch in one complete delivery. In this case the following right of withdrawal applies:
Withdrawal policy
Right of withdrawal
You have the right to withdraw from this agreement within a period of fourteen days, without giving a reason.
The withdrawal period shall be fourteen days from the date on which you or a named third party, other than the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (DiveSupport GmbH, Tsingtauer Str. 70a, 81827 Munich, Germany, kontakt@divesupport.de, telephone: +49 (0) 89 - 30 78 01 29) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, or email).
You may use the attached model withdrawal form for this purpose, but it is not mandatory. You may also exercise your right of withdrawal online via the withdrawal button located at the bottom of each page of our shop (footer). If you make use of this online option, we will promptly provide you with confirmation of receipt on a durable medium (e.g. by email), including information on the content of the withdrawal declaration as well as the date and time it was received.
The timely posting of the withdrawal notice before the end of the withdrawal period shall be sufficient for the purpose of observing the time limit.
Consequences of withdrawal
If you withdraw from this agreement, we shall be obliged to reimburse you for any payments that we have received from you, including delivery costs (except for additional costs arising from the fact that you have chosen a different type of delivery than the cheapest standard delivery option) at the latest within fourteen days from the date on which we have received your withdrawal notice. Unless expressly agreed otherwise, we shall use the same method of payment to reimburse you as you used for the initial transaction; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back from you, or you have supplied evidence of having sent back the goods, whichever is the earlier. You shall be obliged to return the goods to us promptly and at the latest within fourteen days from the date on which you have notified us of your intention to withdraw from the agreement. The timely posting of the goods before the end of the fourteen-day period shall be sufficient for the purpose of observing the time limit.
You shall bear the direct cost of returning the goods.
You shall be obliged to compensate us for any deterioration in value, if the deterioration in value results from the handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
Withdrawal policy for several installments
If you place an order with one or more goods which have different delivery times we will dispatch in several installments. In this case the following right of withdrawal applies:
Withdrawal policy
Right of withdrawal
You have the right to withdraw from this agreement within a period of fourteen days, without giving a reason.
The withdrawal period shall be fourteen days from the date on which you or a named third party, other than the carrier, have taken possession of the last good.
To exercise your right of withdrawal, you must inform us (DiveSupport GmbH, Tsingtauer Str. 70a, 81827 Munich, Germany, kontakt@divesupport.de, telephone: +49 (0) 89 - 30 78 01 29) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, or email).
You may use the attached model withdrawal form for this purpose, but it is not mandatory. You may also exercise your right of withdrawal online via the withdrawal button located at the bottom of each page of our shop (footer). If you make use of this online option, we will promptly provide you with confirmation of receipt on a durable medium (e.g. by email), including information on the content of the withdrawal declaration as well as the date and time it was received.
The timely posting of the withdrawal notice before the end of the withdrawal period shall be sufficient for the purpose of observing the time limit.
Consequences of withdrawal
If you withdraw from this agreement, we shall be obliged to reimburse you for any payments that we have received from you, including delivery costs (except for additional costs arising from the fact that you have chosen a different type of delivery than the cheapest standard delivery option) at the latest within fourteen days from the date on which we have received your withdrawal notice. Unless expressly agreed otherwise, we shall use the same method of payment to reimburse you as you used for the initial transaction; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back from you, or you have supplied evidence of having sent back the goods, whichever is the earlier. You shall be obliged to return the goods to us promptly and at the latest within fourteen days from the date on which you have notified us of your intention to withdraw from the agreement. The timely posting of the goods before the end of the fourteen-day period shall be sufficient for the purpose of observing the time limit.
You shall bear the direct cost of returning the goods.
You shall be obliged to compensate us for any deterioration in value, if the deterioration in value results from the handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
(Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.)
An
DiveSupport GmbH
Tsingtauerstr. 70a
81827 München
Fax: + 49 (0) 89 - 96 19 86 89
E-Mail: kontakt@divesupport.de
Hiermit widerrufe(n) ich / wir (*) den von mir / uns (*) abgeschlossenen Vertrag über den Kauf der folgenden Waren (*) / die Erbringung der folgenden Dienstleistung (*)